Privacy Policy

Last updated: 2025-11-17

We process personal data in accordance with the GDPR and applicable Swedish law. This policy briefly explains how we collect, use, and protect personal data when you use our services.

1. Personal data we process

We process the following categories of personal data:

Name
Email address
Phone number
IP address

2. Purpose of processing

We process personal data in order to:

Provide and operate our service
Manage user accounts and communication
Handle support inquiries
Ensure system functionality and security

Legal bases: contract, legitimate interest, and legal obligation.

3. Sharing of personal data

We only share data with:

AWS (Amazon Web Services), Sweden – hosting and system operation
AWS SES (Simple Email Service) – email delivery

All third parties act as data processors under valid data processing agreements. We never sell personal data.

4. Data retention

Account data: retained while your account is active
IP logs: up to 12 months
Support and communication data: up to 12 months
Billing information (if applicable): 7 years according to Swedish accounting law

5. Data transfers

All data is stored on AWS in Sweden.

If any technical subprocesses involve transfers outside the EU, they are protected using the EU Commission’s Standard Contractual Clauses.

6. Your rights

You have the right to:

Access your personal data
Request rectification or deletion
Restrict or object to processing
Request data portability
Withdraw consent (if processing is based on consent)

You can exercise your rights by contacting us.

7. Security

We apply technical and organizational security measures to protect personal data from unauthorized access, loss, or misuse.

8. Contact

Safekeep Nordic AB

Email: support@safekeep.se

Address: Trastv. 24, 227 29 Lund, Sweden